Dear Neil and colleagues
Thank you for the care and attention you have shown me during the time you have treated me.
I did have an issue ongoing from a bad experience many years earlier. It was purely bad luck, but as I have a nervous disposition I became very sensitised to dental treatment. The care you have shown me seems to have removed the problem. I would certainly recommend you to someone, should they ask me about private dental treatment.
D M Douglass (January 2004)