I just wanted to send you a note of thanks following the final fitting of my crown yesterday. I am delighted with the end product which is both comfortable and beautifully matched to my teeth. Throughout the whole process, you and all the staff at Crossbank have dealt with my every need with consummate professionalism, care, and with a wonderfully friendly and relaxing approach, removing any trauma from the total cycle of extraction, bone grafting, implants fitting, then crowning. At a personal level, I have greatly enjoyed the interaction with you, and can only compliment you on your exquisite dental skills as well as your tremendously customer friendly approach. As I have said to you previously, you have a world-class enterprise right here in Cumbria, and you all deserve enormous credit for that. I would not hesitate to recommend you and this approach to significant dental improvement to anybody and wish you every success in all you do, as you thoroughly deserve great success. Once again, heartfelt thanks and congratulations to you and all the team.
Brian Watson (April 2009)