We are hiring!

Are you passionate about providing excellent customer service and making a lasting positive impression? Do you want to be part of a forward-thinking, green-conscious dental practice that truly cares? If so, we’d love to hear from you!

Care is in our name and it’s in our culture – we believe in looking after our patients, our team, and extending that care to the wider world. At Crossbank Dental Care, we are committed to sustainability, as demonstrated by our green initiatives. For 2024, we are thrilled to have been involved in the following initiatives:

• "Implant a Tree" project

• Green Impact Award

• Green Small Business Award

  
  

The Role

We are seeking a Receptionist/Administrator to join our growing team at Crossbank Dental Care, based in Kendal, in the heart of the beautiful Lake District. As a vital member of our Front of House team, you will act as the "Managing Director of First Impressions”, ensuring every patient feels welcome, cared for, and valued.

The role involves a variety of tasks, including:

• Greeting and assisting patients in a friendly, professional, and efficient manner

• Managing phone calls and responding to patient enquiries

• Maintaining patient records and scheduling appointments

• Providing administrative support to the wider dental and well-being clinic teams

• Helping to create a positive, patient-focused environment

About Us

Crossbank Dental Care is a thriving dental practice with an excellent reputation as a referral centre in the South Lakes. We are known for dental implants and implant services, as well as oral surgery, cosmetic dentistry and facial aesthetics . Our team is friendly, welcoming, and multicultural, creating a supportive environment where you’ll have plenty of opportunity to develop and grow.

We value the well-being of both our team and our patients, organising regular team events like pampering sessions, our adventurous annual "Summer Day Out", "bring & share" lunches, a fun "Winter’s Day" walk, and our fabulous Christmas celebration.

What We Offer

As a valued member of our administrative team, you’ll receive:

• Competitive salary

• Uniform allowance

• 31 days holiday (including Bank Holidays)

• Dental care benefits

• Team events and social activities

• Structured career development pathway

• Supportive and comprehensive training

• Additional "perks & benefits" through our "Caring for You" package

You Will Be:

• The first point of contact for patients, acting as the "Managing Director of First Impressions"

• Friendly, professional, and efficient in all aspects of patient interaction

• Organised and able to handle administrative tasks accurately and promptly

• Passionate about working in a collaborative, supportive team environment

Why Join Us?

At Crossbank Dental Care, you’re not just joining a dental practice – you’re joining a team that truly cares, that embraces sustainability, and that values work-life balance. We offer opportunities for growth, a friendly team, and an environment where you can make a real difference.

Interested?

If you’re ready to be part of our fabulous Front of House team, we’d love to hear from you!

Apply today via email to bex@crossbankdental.com with your CV and covering letter detailing your relevant experience and why you’d be a great fit for the role. Please include details such as: communication abilities; data entry skills; organisational skills; and attention to detail.

We look forward to welcoming you to Crossbank Dental Care!