Kath Dawes

Many thanks Crossbank

In November 2008 I suffered a serious facial injury at work resulting in significant damage to my teeth. I was treated by the detail consultant at the RLI who then passed me on to my own Dentist. His diagnosis was that nothing could be done to save my top six front teeth and that the only course of action was early removal followed some time later with a false plate. When asked he also added that nothing could be done before Christmas so I should "just get on with it" This was very low point in my life. I could not eat solids, wouldn't leave the house and was very distressed. It was at this point that a friend recommended Crossbank. Desperate, I rang straight away and although he was in London that Friday on business Neil Cooper rang back within an hour. He listened to my problem and asked that I attend the surgery the following Monday but said not to worry he would have me smiling and eating my Christmas dinner.

He, Ben and the rest of the team worked wonders and I had a temporary bridge fitted three days before Xmas and he was true to his word.

From the outset all the treatments I would need to undertake were explained in detail together with costs I could expect as we went. My full course of treatment lasted 18 months and during that time I have been treated with the highest respect, understanding and professional service.

From being told there was nothing that could be done to having a smile that I can be proud of is wonderful and I would recommend the team at Crossbank to anyone.

Once again many thanks, Neil, Ben and all the team at Crossbank.

Kath Dawes (November 2010)
 

having a smile that I can be proud of is wonderful and I would recommend the team at Crossbank to anyone.